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Payment and Refund
Carplug accepts payments by:
- Credit Card: Carte Bleue, VISA Card, MASTERCARD Card
- PayPal
- Bank transfer: The Carplug bank details are:
o Bank account: Carplug
o IBAN: FR7630027175330002015640131
o BIC: CMCIFRPP
All of our payment methods are detailed on secure payment
Unfortunately, we can not make this kind of change. We will refund you on the credit card or Paypal account that was used for the order.
Order cancellation is possible, only in case if your order is not being prepared or already shipped. It is necessary to contact customer service for any cancellation asap.
Carplug will confirm your refund by email. After receiving it, allow up to 7 days for the refund to appear on your bank statement.
In case of refund by Paypal, it should appear under 24 hours maximum.
We can help you to choose the best charging station
- Expert advice
- Lowest Prices
- Multi-brand choice
We have the trust of our customers!
Need help? Contact our technical support.
We are available from Monday to Friday from 9:00 to 18:00