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Shipping and delivery
48H. Once we have received payment for your order, you will receive it within 48 Hours.
We ship our orders via the UPS professional delivery service! This time depends of course on the availability of our products which are indicated on our site. We may have supply defects on certain products. In this case, we warn the customer as soon as possible to offer them an equivalent product or a refund. Please note that the delivery time will be indicated on each selected product which my vary.
The cost of 9.90 € corresponds to the order picking and packaging costs, as well as the cost of our delivery service with tracking via UPS.
Carplug may also offer free delivery on selected charging stations which will be stated on the product and the checkout.
Carplug wants to offer the best shopping experience possible to all of its customers, which is why the company has chosen the UPS Express delivery service, which is reputed to be one of the most reliable in Europe. The follow-up is automatic, by email, but also by phone. If UPS can not deliver you, the driver will call you to arrange another date and / or delivery location with you.
Automatically you will receive by email, the new order statuses at each step. Since your customer account , you can always follow the progress of your order. And if you wish, you can contact our customer service from Monday to Friday from 9h to 17h at +33 367 104 141 (France) or +32 23 19 41 42 (Belgium), or by email at info@carplug.com
We can help you to choose the best charging station
- Expert advice
- Lowest Prices
- Multi-brand choice
We have the trust of our customers!
Need help? Contact our technical support.
We are available from Monday to Friday from 9:00 to 18:00